Customer

Ten Rules of the Spartan

 

I found this in a faded photocopy on the wall at a client's office in about 1995. These precepts are translated from Japanese, hence the inappropriate but original title "Dentsu's 10 Rules of the Demon". Clearly these precepts represent guidelines we could all do well to follow. Recently I found the more accurate title "Spartan", which makes sense coming from same society as the Samurai.

In sharing these rules with you, let's also take a moment to pay our respects to Japan in their time of earthly challenge.

Mobile Provider Talks Crazy

Today my Motorola Atrix android mobile phone rang and I answered it. Politely, the recorded voice spoke and told me it was my mobile phone provider. Since I just recently changed providers, I listened.

Brenda shrugging, huh?

The voice told me who it was and to call them right away.

 

Word Magic, and When Your Efforts Tell Your Customers To Go Away

Be careful what you name your newsletter, your products, your services.

Recently I booked a hotel with La Quinta hotels for a business trip I have planned and a part of doing that I agreed to receive emails with promotions. I started getting those promotions recently.
 
It is quite jarring to receive their emails!

Make a weakness a strength

You may be like one of my other clients too busy to write many articles for your website. Or maybe you feel you are not a writer and can’t write very much.

Why not turn that “perceived” weakness into a strength?

How?

Make a weakness a strength

Easy – you are not alone in how starved you are for time, so use that to your advantage;

1)      Write short articles that deliver one good idea

2)      Get to the point quickly

3)      Make it an easy read but a good one

 

Your readers will thank you. Why? Because they will get more value in less time.